Data Deletion Instructions
Learn how to remove connected Instagram data or request deletion of your OmniDM account
Remove Connected Instagram Data
When you remove OmniDM from your connected apps in Meta or Instagram settings and submit a deletion request, Meta sends OmniDM a signed request. We remove the identified Instagram integration, access token, and related automation data. This process does not automatically delete your separate OmniDM login account.
Delete Your OmniDM Account
To request deletion of your OmniDM login account and associated personal data, follow these instructions:
Step 1: Send an Email
Send an email to info@omnidm.io
Step 2: Include Your Credentials
In your email, please include the following information to verify your identity:
- Your registered email address
- Your account username
- Your full name associated with the account
Step 3: Wait for Confirmation
Our team will review your request and confirm deletion within 7-14 business days.
What Gets Deleted
A verified request to delete your OmniDM account covers:
- Your account credentials and login information
- Personal profile information
- All configured automations and campaigns
- Connected Instagram and social media integration data
- Message templates and keyword configurations
- Analytics and performance data
- Payment history and subscription information
- Other personal data associated with your account, except information we must retain to meet legal obligations
Important Notes
⚠ Account deletion is irreversible. Once your OmniDM account is deleted, it cannot be recovered.
You will lose access to all automations, campaigns, analytics, and any other features associated with your account.
If you have an active subscription, please cancel it before requesting data deletion to avoid future charges.
Need Help?
If you have any questions about the data deletion process or need assistance, please contact our support team at: